Monday 19 October 2009

Ryanair

I just got back from a long weekend in Italy (and I'll gloat about how wonderful it was in a post replete with pictures shortly), bookended by flights from The Low Fares Airline.

Somehow (and not just thanks to the Microsoft expenses account) I've always avoided Ryanair in the past. Apparently their foibles are well known but, despite recent claims that they were considering charging for toilet access or planning a super-budget model, whereby passengers stand for the journey I still didn't quite appreciate what an experience it would be.

Boarding was fun, with a priority aisle available for anyone who paid for it, or the very old & very young. I thought this a lovely idea, until it actually came to boarding and we found that the priority passengers simply got to stand around on some stairs for an extra 10 minutes whilst everyone else waited by the gate. After that it was all equality...everyone got to stand around in a stairwell. Why on earth don't they just assign seats? It can't cost any more (not even printer ink, given that everyone has to pay £5 to check in online).

Onboard there was some beautiful classical music playing as we walked on (I later found this same 18 second file plays at the start of every flight, it's not an indication of their cultural aspirations). A soothing pre-recorded Irish voice talked us through everything and we were away with no extra charges..

..but the voice continued, offering us scratchcards, hot food, cold food, perfumes, gifts - there's less advertising in American TV than on a Ryanair flight. The voice was occasionally interrupted for a J20 advert (which could naturally be bought on board). The flight attendants spent much more time trying to sell stuff than...anything really.

It's not all negative - there was a little fanfare as the plane landed which prompted cheering from the passengers, and Ryanair are now giving away a million free seats (actually they're £4.99 and don't include taxes) after their recent tiff with the BBC.

I still wouldn't recommend it though.

Xx

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